CRM Guidelines

Crisis Resource Management (CRM) for ECLS Education

  • CRM refers to the non-technical skills required for effective teamwork in a crisis situation
  • Numerous factors affect the performance of complex tasks at the level of the individual, team and the environment
  • CRM originated with Crew (or ‘Cockpit’) Resource Management training developed by the aviation industry in the 1970s following the realisation that 70% of airline crashes were due to human error resulting from teamwork failure
  • CRM training improves performance and reduces errors (settings include ED, trauma teams and MET teams)

FACTORS AFFECTING THE PERFORMANCE OF COMPLEX TASKS

KEY PRINCIPLES OF CRM

KNOW YOUR ENVIRONMENT

ANTICIPATE, SHARE AND REVIEW THE PLAN

ENSURE LEADERSHIP, ROLE CLARITY AND GOOD TEAMWORK

COMMUNICATE EFFECTIVELY

CALL FOR HELP EARLY

ALLOCATE ATTENTION WISELY – AVOID FIXATION

DISTRIBUTE THE WORKLOAD – MONITOR AND SUPPORT TEAM MEMBERS